When Lyconic co-founder Shea first rolled out Patrolguide for his security business in the Summer of 2008… it didn’t immediately take off. Shea and I wondered what might be the issue, and we spent a fair amount of time tracking down the causes of some of the complaints and claims by his patrol staff that[…]
This is the continuation of the Transform Your Security Company series. Please jump to the first or second post through the links below or continue on… Increase accountability & efficiency Reduce overhead & liability Target higher margin services Target Higher Margin Services Have you considered and weighed which security services you offer that could bring your business greater stability[…]
This is the continuation of the Transform Your Security Company series. Please jump to the first one through the links below or continue on… Increase accountability & efficiency Reduce overhead & liability Target higher margin services Many of the systems discussed in the first installment that bring greater efficiency and accountability have the corollary benefit of reducing your overheads and[…]
Peter Drucker famously said: “If you can’t measure it, you can’t improve it.” Going a step further, one might say that if something isn’t measured, it may as well not exist. That isn’t to subscribe to the quantitative fallacy, so much as to put yourself in the shoes of your customers. Security businesses live and die[…]